East Bay Regional Parks District: Embrace Life!

Job Title

Reservations Support Technician

Opening Date

07/30/2008 - 12:00am

Application Deadline

08/27/2008 - 5:00pm

About the Position

Under supervision, provides specialized technical, administrative, and clerical tasks in support of the reservations and registration programs. Performs a variety of technical, administrative, and clerical tasks requiring specialized knowledge of the reservations software and upgrades. The essential functions of this position include, but are not limited to: researches, analyzes, and resolves problems related to specific programs; coordinates with IS Department and consultants on computer system administration for reservations and registrations systems, including recommending purchase of new systems and resolving system problems; manages reservable facility and program registration inventory and system log files; sets up and updates computer system fee tables for changes and additions; manages credit card authorizations system; processes refunds; reviews and proofs Regional In Nature Activities Guide for correct program information; trains staff on software and upgrades; assists the general public with site reservations and program registrations; prepares purchase requisitions for supplies and equipment; arranges for repair of equipment; processes payments; tracks, reconciles, and deposits checks/cash; compiles data for reports; composes and types correspondence, reports, and forms, using a word processor. Other tasks related to this position will include: processes mail, designs and creates new forms, certificates, flyers; updates and maintains filing systems; answers telephone calls; performs related duties as assigned.

Minimum Qualification

  • Education: Associate’s Degree with major work in computer science or a closely related field, AND
  • Experience: Three years of recent responsible clerical or general office experience, OR

          AN EQUIVALENT COMBINATION OF EDUCATION AND EXPERIENCE

Knowledge, Skills & Abilities

Skill in system administration of a variety of computer software programs, specifically knowledge of computer operating systems and financial reporting systems. Knowledge of modern office practices and procedures, including knowledge of basic computers, including data base and word processing. Ability to type 50 net words per minute. Ability to learn the District’s computerized systems. Possess math and bookkeeping skills. Ability to attend to detail, be thorough, and follow through. Ability to interpret and apply detailed rules and regulations. Ability to speak and write effectively; understand and carry out oral and written directions with a minimum of explanation; analyze situations accurately and take effective action. Ability to establish and maintain positive and cooperative working relationships with those contacted in the course of work at all levels, including a culturally diverse general public, with a focus on quality service to internal and external customers. Ability to perform data entry at a computer terminal.

Monthly Salary

Start 6 Months 1 Year 2 Years 3 Years
$4,312 $4,397 $4,488 $4,585 $4,689

Vacancy Situation

The District currently has one vacancy located at the District’s headquarters in Oakland. The hiring pools established as a result of this recruitment will be used to fill the current vacancy and additional vacancies that may occur during the one year life of the hiring pools.

How to Apply

Application materials may be downloaded below, may be picked up by visiting the District’s Administrative Offices at 2950 Peralta Oaks Ct., Oakland, CA, or may be requested by calling the Human Resources Department at (510) 544-2154. Completed applications must arrive in the Human Resources Department before 5:00 PM on the closing date. Postmarks or faxed applications are not acceptable. Resumes are not a substitute for any part of the required application package.

Application materials for this position consist of two required parts:

  1. An East Bay Regional Park District Application for Employment form, and
  2. A Supplemental Questionnaire

Application packets for the position advertised above may also be obtained by completing the form below and clicking on the "Submit Form" button. Expect applications to arrive at the address provided within 2-3 business days.

Application Packet Request Form

Please send an application package to:

Your Name:
Street Address (Required):
City (Required):
State (Required):
Zip (Required):
E-mail:
Phone: ( ) -

Thank you for your interest.

Notification

All applicants will be notified of the disposition of their application. Expect a letter mailed to the home address provided on the application, generally within two to three weeks after the closing date.

Selection Process

The application material for all applicants meeting the minimum qualifications will be reviewed by a screening panel to select the best qualified for interview or testing. The District reserves the right to set up a written test, performance test, and/or other assessment devices before or after the interview process. Possession of minimum qualifications does not guarantee an interview or invitation to test. Pursuant to the Federal Immigration and Reform Act of 1986, all applicants who are hired will be required to provide proof of identity and appropriate work authorization documents prior to commencement of employment. The individual chosen for hire must be able to pass a background check and District medical examination prior to employment. The probationary period for this classification is six months.

About the Benefits Package

The District offers a comprehensive and generous benefits package to its regular, full-time employees, the relevant version of which includes: paid vacations accrued at 12 days per year, to start; 13 1/2 paid holidays; paid sick leave accrued at 12 days per year; paid family health insurance (after 6 months of employment), employer pays Kaiser rate or maximum of 135% Kaiser rate for alternative plan; and dental insurance (after 3 months of employment); paid life insurance; and a variety of career and life enhancement benefits such as tuition reimbursement, Credit Union eligibility, confidential family assistance counseling, direct deposit, and paid and unpaid leaves.

The District also offers a generous pension package: the employee is covered under the California Public Employees Retirement System (CalPERS) 2.5% @ 55 plan retirement plan which is integrated with Social Security. CalPERS employees will pay the 1% employee portion, the District will pay the employer portion. Additionally, the employee may elect to participate in a voluntary deferred compensation program (ICMA), to which the District contributes as well.

Conditions of Employment

Union Representation: East Bay Regional Parks Employees, Local 2428, American Federation of State, County & Municipal Employees (AFSCME), AFL-CIO, represents this classification. Wages, hours, and other terms of conditions of employment are covered in an Agreement between the District and Local 2428. This Union “Agency Shop” agreement requires the payment of union dues (if you choose to join) or payment of an equivalent service fee (if you choose not to join). Currently dues are about $60.38 per month.
 
License: A valid California state Driver License is a condition of initial and continued employment for this classification.

East Bay Regional Park District is an Equal Opportunity Employer (EOE).