The Administrative Services Division coordinates and supervises the following units:

• Communications Center
• Records Unit
• Personnel and Training Unit
• Public Safety Student Aide Program

Communications Center

The Communications Center serves as a support entity for the entire East Bay Regional Park District. The center is staffed 24 hours a day, seven days per week. Staffing consists of thirteen dispatchers, four supervisors and clerical staff for the records unit. The Central Dispatch Center (CDC) is located at the Park District's Police and Fire Headquarters in Castro Valley. The Communications Center is the Public Safety Answering Point for the entire two-county District. This includes 911 emergency calls (police, fire and paramedic). It operates on a Computer Aided Dispatch system, which allows for rapid automated data exchange and record keeping. Back to top

Records Unit

The Records Unit provides public assistance at the front counter. It processes, distributes and maintains public record information to meet state and local mandates. All police reports are entered into various automated and manual systems to meet legal requirements. For information on obtaining copies of crime and accident reports, impounded vehicle release, dog walking permits, and parking citation review, visit Frequently Asked Questions page. Back to top

Personnel and Training Unit

The Personnel and Training Unit is run by a police sergeant and clerical staff. It is responsible for advertising, recruiting, and testing of all employee classifications within the Police Department in coordination with the District's Human Resources Department. It also enrolls personnel in ongoing training as needed, and maintains training standards and records as required by State of California Commission on Peace Officer Standards and Training (POST) requirements and guidelines. The unit also coordinates the attendance of recruit officers at law enforcement training academies sponsored by the Alameda County Sheriff's Academy and the Contra Costa County Sheriff's Academy. It develops, researches, and writes Police Department training policy when necessary and coordinates in-house annual training sessions.

This unit also oversees the Department's Field Training Officer Program and maintains the equipment supply for the officers in the field, including safety gear and personal protective equipment.

Find out job opportunities as an East Bay Regional Park District Police Officer. Back to top

Public Safety Student Aide Program

The Regional Parks Police Public Safety Student Aide (PSSA) Program is designed to provide college students with the opportunity to work in the public safety field while attending school. The position provides on-the-job training for students desiring careers in law enforcement, fire protection, dispatching, evidence, and other careers in the field of public safety.

The PSSA Program is open to currently-enrolled college students who possess a high school diploma and a valid California driver license. Applicants must complete an EBRPD application and a supplemental statement, pass a pre-selection interview, and successfully pass a background investigation, including fingerprinting.

PSSAs obtain valuable work experience through training sessions, administrative assignments, ride-alongs with police officers and firefighters, assignments in traffic control, evidence delivery, and other related tasks. PSSAs are assigned to a specific unit in the department and rotate annually to increase knowledge and skills in all areas of public safety. PSSAs are required to wear prescribed uniforms, and they receive a uniform allowance.

If you would like to be a Public Safety Student Aide, please read more about the position  (PDF)

For more information about the program, please use this form to send an electronic message and your email address to PSSA Program Coordinator Meadow D'Arcy (Phone: 510-690-6503):

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